Terms and Conditions

Welcome to Onsa.ai!

These terms and conditions outline the rules and regulations for the use of Onsa.ai, a product offered by Empatika Labs, Inc.

By accessing and using Onsa.ai, we assume you accept these terms and conditions in full. Do not continue to use Onsa.ai if you do not accept all of the terms and conditions stated on this page.

Description of Service

Onsa.ai is a platform combining different AI-powered agents to perform sales-related tasks for users. Users can log in via email, upload materials and/or audio files for transcription and processing, and access detailed call analysis with transcripts, AI-generated analysis, and recommendations.

Cookies and Tracking Technologies

Use of Cookies: Onsa.ai uses cookies to enhance the user experience. Cookies remember user preferences, facilitate navigation, and monitor site usage for optimization purposes.

Google Analytics: We use Google Analytics to understand how our platform is used. Google Analytics collects information about platform usage to help us improve our services.

Managing Cookies: Users can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the platform.

User Account and Security

Account Creation: To use Onsa.ai, users must create an account using an email address. A verification code will be sent for account verification and login purposes.

Account Responsibilities: Users are responsible for maintaining the confidentiality of their account and are fully responsible for all activities that occur under their account.

Data Handling

Data Upload and Processing: When users upload audio files to Onsa.ai, the files are stored on our servers for transcription and further processing. The resulting data, including call analysis and transcripts, will be accessible in the past task section of the user’s account.

Intellectual Property Rights

The content, layout, design, data, databases, and graphics on this platform are protected by intellectual property laws. Users shall not copy, redistribute, republish, alter, or create derivative works from any material on the platform without express permission.

User Conduct

Users are expected to use Onsa.ai responsibly and ethically. Misuse of the service, including harassing or causing distress to other users, is strictly prohibited.

Termination of Use

Empatika Labs, Inc. reserves the right to suspend or terminate a user’s access to Onsa.ai without notice for any breach of these terms and conditions.

Disclaimers and Limitations of Liability

Empatika Labs, Inc. provides Onsa.ai on an "as is" basis and does not guarantee the accuracy, timeliness, or completeness of the information provided. We shall not be liable for any losses or damages arising from the use of Onsa.ai.

Amendments

These terms and conditions can be amended at any time by Empatika Labs, Inc. Users will be notified of significant changes through the platform or via email.

Governing Law

These terms and conditions are governed by and constructed in accordance with the laws of Washington State, United States and you submit to the non-exclusive jurisdiction of the state and federal courts located in Washington State, United States for the resolution of any disputes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [email protected]